HeartBridge Care Services

Privacy Policy

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Last Updated: October 2025

At HeartBridge Care Services, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website and services.


1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

  • Personal Information: Name, phone number, email address, and any details you provide through our contact or appointment forms.

  • Non-Personal Information: Browser type, device information, and general site usage data collected automatically through cookies or analytics tools.


2. How We Use Your Information

Your information is used to:

  • Respond to your inquiries and service requests

  • Schedule consultations or follow up on submitted forms

  • Improve our website’s performance and user experience

  • Comply with legal or regulatory requirements

We will never sell, rent, or trade your personal information to third parties.


3. Information Sharing

We may share limited information only with:

  • Authorized staff members involved in client coordination and communication

  • Third-party service providers who help us operate our website or manage communications (under strict confidentiality agreements)

  • Government agencies or legal authorities if required by law


4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, please note that no online platform is completely secure. We encourage you to avoid sending sensitive personal or medical information through unencrypted email or web forms.


5. Cookies & Website Tracking

Our website may use cookies or analytics tools to enhance functionality and understand visitor behavior.
You can disable cookies in your browser settings if you prefer not to share this data.


6. Links to Other Websites

Our website may include links to third-party websites. HeartBridge Care Services is not responsible for the privacy practices or content of those external sites.


7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data, subject to applicable laws

To exercise these rights, please contact us using the details below.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

HeartBridge Care Services
📧 Email: info@heartbridge.com
🌍 Serving families and individuals across Ohio


9. Policy Updates

HeartBridge Care Services may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.